WhatsApp that talks back.

One AI agent on your business number that helps customers, books appointments and creates tickets. Understands voice notes, reads photos and PDFs, and works in eleven languages. 24 hours a day.

Book a demo See it live
< 5sReply time
11Languages
24/7Available
S
Staffify Support online
0:14
14:02
Hi Sanne, I see you called about order 48219. Let me check. Your package shipped yesterday, arrives Thursday.
14:02
Great, can I still change the delivery address?
14:03
Yes, until 8pm tonight. Want me to update it for you now? Just send the new address.
14:03

Voice note in. Understood instantly.

Customers don't always type. The agent listens to voice notes up to three minutes, transcribes with Deepgram Nova-3 and responds to meaning, not just words.

Max length180s
LanguageAuto-detect · 11 languages
0:23
I'd like to book an appointment for a check-up Friday morning, preferably before lunch.
09:14
The agent understands
Intent: book appointment · When: Friday morning before 12:00 · Type: check-up
Sure. Friday I have 09:30 and 11:00 open. Which works best?
09:14

A photo says everything that's needed.

Screenshot of an invoice, photo of broken equipment, a license plate. GPT-4o vision reads the image and pulls the relevant info out. No more forms to fill in.

Max size5 MB
ModelGPT-4o vision
Photo of the boiler
14:22
The agent sees
Type: Vaillant EcoTEC boiler · Error code: F.28 · Likely cause: ignition problem
Looks like error code F.28, usually an ignition issue. I can book an engineer right away. Today still works.
14:22

PDF in, information out.

Contracts, quotes, invoices. The agent reads up to ten pages per document, extracts the key points and answers questions about them right in the chat.

Max pages10 per PDF
FallbackVision for scans
PDF
Rental_Agreement_Meridianplein.pdf 8 pages · 412 KB
10:41
What's the notice period?
10:41
Found in the document
Article 8.2: "Notice period is two months, ending at the end of the calendar month"
Your contract has a two-month notice period, ending at the end of the calendar month. If you cancel today, your end date is 31 October.
10:42

Text with context. Tools mid-conversation.

While the chat is happening the agent calls your systems. Order lookup, ticket creation, calendar check, warm transfer. Without the customer noticing anything running behind the scenes.

ToolsConfigurable per agent
Timeout3s per call
Hey, what's the status of order 48219?
16:03
Tool call · lookup_order
Input: { order_id: "48219" } → Response: shipped · TRK-9284X · ETA Thursday
Your order shipped yesterday and arrives Thursday. Tracking: TRK-9284X. Want me to send the link too?
16:03
Yes please
16:04
https://track.postnl.nl/TRK-9284X
16:04

Customer service that thinks with you.

Fixed FAQ deflection doesn't work in real life. Our support template handles orders, invoices, returns and account questions with context from your systems, and escalates only when it needs to.

TemplatesMeta-approved · Ready in 3 clicks
HandoffWarm transfer with transcript
Hey, can I still change order 48219?
10:12
Let me check. Order 48219 is scheduled to ship tomorrow at 09:00, so changes are still possible. What would you like to update?
10:12
New address please: Herengracht 421, Amsterdam
10:13
Noted. I updated the shipping address to Herengracht 421, 1017 BP Amsterdam. You'll get a confirmation email within two minutes.
10:13

Appointments that book themselves.

The agent reads your live calendar via the API, offers real slots, books, confirms by SMS and calendar invite. Rescheduling and cancelling happens in the same chat, your policy, your limits.

RulesConfigurable per agent
ConfirmationSMS + calendar invite
Can I come in Thursday for the dental check-up?
13:47
Sure. Thursday I have 09:30, 11:00 and 14:15 open. Which works?
13:47
14:15 is perfect
13:48
Booked for Thursday 8 August, 14:15. Confirmation is coming by SMS. See you then.
13:48

Report maintenance. No hassle.

Tenants send a photo and description. The agent classifies the report, checks whether it's urgent and creates a maintenance request in your system right away. For a leak or power outage it routes to the on-call engineer.

PriorityAuto-classification
EscalationOn-call routing for urgencies
Water is leaking from the kitchen ceiling, a lot
22:04
That sounds urgent. Can you send a photo so I can forward it to the engineer?
22:04
kitchen ceiling leak
22:05
Thanks, logged as an emergency job. Engineer Jelmer will call you within ten minutes. In the meantime shut off the main water valve if you safely can (utility cupboard).
22:05

One link, straight to booked.

For more complex services the agent sends a booking page with everything pre-filled: phone number, service, preferred time. Customer clicks, picks a slot, done. No duplicate forms.

Pre-fillPhone + service + time
RedirectStraight into your service hub
I'd like a quote for garden design, 40m2
15:22
I'll send a link to schedule a consultation right away, then our specialist visits you. Everything is already filled in for you.
15:22
Service Hub · booking staffify.app/book/garden-consult?p=xxxx Pre-filled · 40m2 · consultation
15:22
Thanks, let's do Thursday 11am
15:23
01
Step 01Connect

Click login. Pick your number.

We are an official Meta Tech Provider. Customer links their WhatsApp Business number in one click, embedded signup from Facebook. No separate BSP deal, no shared passwords.

ProviderMeta Cloud API
Time30 seconds
Embedded signup OAuth
Connect your WhatsApp Business account
Login with Facebook
Verified +31 20 486 2210
02
Step 02Pick template

Support, bookings or maintenance.

Pick one of our pre-trained templates. Each template ships with the right tools on board: customer service gets ticket tools, bookings gets calendar tools, maintenance gets prioritization and on-call routing.

Templates4 ready to go
SwitchAny time
Pick template 4 options
Customer Service
Tickets · FAQ
Appointments
Calendar · Slots
Property
Viewings
Service Hub
Maintenance · SLA
03
Step 03Train

Feed it with your knowledge.

Upload your knowledge base, FAQs, product info. The agent learns what you say, how you say it and which words your customers use. Refine any time, changes go live instantly.

Knowledge baseUnlimited docs
ChangesInstant
Knowledge base Live
PDF
product_catalog_2026.pdf 1.2 MB
DOC
FAQ_customer_service.docx 84 KB
PDF
terms_and_conditions.pdf 312 KB
MD
tone_of_voice.md 6 KB
System prompt
You are the WhatsApp assistant for Vermeer & Co. Reply concisely, in a friendly tone, and defer to the knowledge base when unsure.
04
Step 04Live

Send a test. Ship it live.

Test with your own number. When it feels right, flip one switch to turn it on. Every incoming message is answered from that moment, in the customer's language, with the context from your system.

Setup10 minutes
RollbackOne click to disable
Activation Online
Live · answering incoming messages
Today 47
Conversations 100%
Escalations 0

Enterprise-grade, end to end.

Every conversation is encrypted, every token is isolated, every API call is verified. From Meta partnership to GDPR, it's built in, not bolted on.

Official Meta partner
We are an approved Tech Provider with Meta. Your customer links their WhatsApp Business number via embedded signup, we handle the rest.
Meta Cloud API v21.0
AES-GCM encryption
All access tokens are stored encrypted in the database. Only your tenant can access them, not us and not anyone else.
AES-256-GCM · per-tenant isolation
HMAC-SHA256 verification
Every incoming message from Meta is verified with a cryptographic signature before the agent even sees it.
X-Hub-Signature-256
Abuse protection
Fifty messages per ten minutes per customer, three violations and the number is auto-paused for 48 hours. Redis-backed, real-time.
50/10min · 3 strikes → 48h block
Data in the EU
All conversations, transcripts and CRM connections are stored on our EU servers. Exercising rights takes one API call.
GDPR · EU data residency
CRM sync built in
Every closed conversation automatically gets an AI summary that appears in your CRM, with intent, sentiment and outcome tags.
Sentiment · Intent · Outcome

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