An AI agent answers every customer call, triages the issue type, captures priority, and creates a structured ticket your team can action. No more voicemail roulette.
Every workflow tested with B2B SaaS, e-commerce, and service businesses fielding thousands of customer calls a week.
47% of customer support calls happen outside business hours. Without an AI agent, those customers hang up, switch providers, or flood your inbox with frustrated emails by morning.
Average gap between voicemail and first agent action. By the time your team listens, retypes the issue into your tool, and assigns it, the customer has already churned to a competitor.
80% of inbound calls are repeats of issues already in your queue. AI recognizes returning customers, pulls open tickets, and adds notes mid-call instead of opening yet another duplicate.
Mike Wilson calls in, frustrated about a double charge on his card. Your AI agent answers, recognizes him from past calls, and pulls his account history in real time.
AI looks up Mike by phone number, finds 3 past tickets and one open one. No need to re-ask his name or account number. AI greets him by name.
AI extracts the issue: type=billing, summary="Double charge on last invoice". Keyword "fraud" detected, priority auto-escalated from medium to high.
Type: billing · Priority: high · Keyword: "fraud"
TICKET-1247 created with structured fields, transcript attached, full audit trail. AI tells Mike the number and that the billing team will reach out within 2 hours.
Ticket appears in your dashboard under "billing" filter, marked high priority. Your team gets a notification with full transcript, summary, and Mike's past context loaded.
Billing team refunds the duplicate charge within the hour. Mike confirms resolution on a follow-up call. Ticket auto-closes with resolution notes and a 5-star rating.
Trained on real support calls. Triages on the line, recognizes returning customers, and creates tickets with structured fields your team can action. No more voicemails.
Matches the caller by phone number, pulls past tickets and open issues, and skips redundant name-and-account checks. Greets them by name.
Extracts issue type (technical, billing, complaint, feature request), priority, and a clean summary. Ticket TICKET-##### lands in your dashboard before the call ends.
"Fraud", "urgent", "lawyer", "refund" — your keyword list bumps priority instantly. High-stakes tickets reach the right team before the customer hangs up.
If the customer confirms the issue is resolved on the call, AI marks the ticket resolved with a resolution summary. No follow-up emails, no zombie tickets.
Every call becomes structured data your team can action. Issue type, priority, summary, transcript, customer history. Extracted live, on the line.
Caller says
AI creates
Built for solo founders, support managers, and teams fielding thousands of calls a week.
No setup fees, no surprises.
€250 in monthly credits. Spend them across calls, SMS, email, and chat. Whatever your support team needs.
What's included
How credits are spent
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