An AI receptionist answers tenant calls 24/7, looks up the unit, creates the maintenance ticket, and dispatches your vendor. A white-labeled tenant portal handles the rest. Stop losing nights to after-hours leaks.
Every workflow tested across single-family rentals, multi-unit buildings, and portfolios of 1000+ doors.
38% of tenant maintenance calls happen outside office hours. Burst pipes, lockouts, no heat, no power. Every minute you miss is water damage compounding and tenants writing one-star reviews.
Average vacancy stretches 22 days when leasing calls go to voicemail. Prospects call three other listings while waiting for a callback. AI captures the inquiry, qualifies the lead, and books the tour, day or night.
Phone notes, work orders, vendor coordination, tenant follow-up, status updates, audit logs. Most property managers spend 12+ hours a week typing tickets that AI could create on the call itself.
Emma Wilson in Unit 4B calls in a panic, water is pooling under her sink. Your AI receptionist looks her up by phone number, greets her by name, and triages the issue.
AI flags it as emergency, classifies it as plumbing, captures permission to enter, and creates ticket MR-1247 in your system. Audit trail timestamped.
AI pages your on-call plumber, confirms acceptance, and texts Sarah the vendor's name, ETA, and a tracking link. She stops calling. You stay asleep.
On-call plumber arrives by 02:45. Track on the portal.
Plumber arrives, fixes the supply line, and uploads photos through the portal. Sarah signs off. The ticket auto-updates to "in progress" with full job notes.
Plumber marks the job complete, AI confirms resolution with Sarah on the portal, and the ticket closes. Every action timestamped, IP-logged, audit-trail safe.
You open the dashboard with coffee. One overnight ticket, fully resolved. Vendor invoice queued for approval. Tenant satisfaction survey already returned 5 stars.
Trained on real tenant calls. Looks up the unit, creates the ticket, dispatches the vendor, and escalates emergencies. All in one conversation.
Identifies the tenant by phone number or unit, greets them by name, and pulls lease info, pets, and access notes in real time.
Classifies the issue, captures permission to enter, urgency, photos. The work order lands in your PMS with MR-##### before the call ends.
Burst pipe, fire, lockout, or no heat in winter? AI flags it as emergency, dispatches your on-call vendor, and pages you with full context.
Speaks your tenants' language, day or night. Every call answered, audit-trailed, and synced to your PMS.
A white-labeled portal where tenants log a ticket, upload photos, track status, and chat with your team. Custom logo, colors, and language per property. Same app, your brand.
Phone, WhatsApp, webchat. Whichever way a customer reaches you, the conversation lands in the same contact file. Your team walks in already knowing the story, and every follow-up is one tap away.
Every channel includedAnswers every customer call, 24/7.
Handles viewings and property enquiries straight into your calendar. Never miss a lead to a busy line.
Reads every customer message.
Voice notes, photos and PDFs, all understood. Replies in twelve languages from your business number.
Files every customer contact.
Every call, chat and message lands in one customer record. Zero manual entry.
Built for solo managers, mid-market firms, and portfolios of 1000+ doors.
No setup fees, no surprises.
€99 in credits per 4 weeks. Spend them across calls, SMS, email, and chat. Whatever your portfolio needs.
What's included
How credits are spent
See how Staffify handles your customer journey
