Property Management Hero

Your portfolio
on autopilot.
Every tenant call answered.
Every ticket created.

An AI receptionist answers tenant calls 24/7, looks up the unit, creates the maintenance ticket, and dispatches your vendor. A white-labeled tenant portal handles the rest. Stop losing nights to after-hours leaks.

24/7 emergency dispatch White-label tenant portal Audit trail on every action
Modern apartment building interior
Incoming call · AI
Emma Wilson · Unit 4B
"Hi, there's water leaking under my sink"
Ticket MR-1247 created
Emergency · Plumber dispatched
SMS to tenant
Plumber arrives by 14:30. Track on portal.
Property Management Credibility - Staffify AI
Modern apartment building

Built with property managers.
For property managers.

Every workflow tested across single-family rentals, multi-unit buildings, and portfolios of 1000+ doors.

Property Management Problem - Staffify AI
The cost of running on humans

Three numbers your portfolio is leaking.

01 - After-hours leaks
38%

Stop waking up to 2am tenant calls.

38% of tenant maintenance calls happen outside office hours. Burst pipes, lockouts, no heat, no power. Every minute you miss is water damage compounding and tenants writing one-star reviews.

Property management call data, 2026
02 - Vacancy days
22days

Stop losing 22 days of rent per vacancy.

Average vacancy stretches 22 days when leasing calls go to voicemail. Prospects call three other listings while waiting for a callback. AI captures the inquiry, qualifies the lead, and books the tour, day or night.

Vacancy benchmark, EU multifamily, 2026
03 - Ticket admin
12+ hrs

Stop the ticket data entry.

Phone notes, work orders, vendor coordination, tenant follow-up, status updates, audit logs. Most property managers spend 12+ hours a week typing tickets that AI could create on the call itself.

Property manager time study, EU, 2026
A day with Staffify - Property Management
A 2am call at your portfolio

From burst pipe to resolved ticket.
You stay in bed.

02:14

A tenant calls. AI picks up.

Emma Wilson in Unit 4B calls in a panic, water is pooling under her sink. Your AI receptionist looks her up by phone number, greets her by name, and triages the issue.

Incoming call · AI
Emma Wilson · Unit 4B
"There's water under my sink..."
02:15

Ticket created. Emergency.

AI flags it as emergency, classifies it as plumbing, captures permission to enter, and creates ticket MR-1247 in your system. Audit trail timestamped.

Ticket MR-1247
Emergency · Plumbing · Unit 4B · Permission to enter
02:16

Vendor dispatched. ETA sent.

AI pages your on-call plumber, confirms acceptance, and texts Sarah the vendor's name, ETA, and a tracking link. She stops calling. You stay asleep.

SMS to tenant

On-call plumber arrives by 02:45. Track on the portal.

02:48

Vendor on site. Photos uploaded.

Plumber arrives, fixes the supply line, and uploads photos through the portal. Sarah signs off. The ticket auto-updates to "in progress" with full job notes.

On site · 3 photos uploaded
Emma Wilson · Unit 4B · Supply line replaced
03:24

Ticket resolved. Audit logged.

Plumber marks the job complete, AI confirms resolution with Sarah on the portal, and the ticket closes. Every action timestamped, IP-logged, audit-trail safe.

MR-1247 Resolved
3:24
Supply line replaced · Emma Wilson · Unit 4B
08:00

You wake up. Dashboard ready.

You open the dashboard with coffee. One overnight ticket, fully resolved. Vendor invoice queued for approval. Tenant satisfaction survey already returned 5 stars.

Overnight summary All clear
5.0
1 ticket resolved · Tenant rating 5/5 · Unit 4B
AI Calls Deep Dive - Property Management
AI Receptionist

A receptionist that knows every unit.

Trained on real tenant calls. Looks up the unit, creates the ticket, dispatches the vendor, and escalates emergencies. All in one conversation.

Tap to hear a real call
00:00 / 00:40

Looks up the tenant.

Identifies the tenant by phone number or unit, greets them by name, and pulls lease info, pets, and access notes in real time.

Creates the ticket on call.

Classifies the issue, captures permission to enter, urgency, photos. The work order lands in your PMS with MR-##### before the call ends.

Escalates emergencies.

Burst pipe, fire, lockout, or no heat in winter? AI flags it as emergency, dispatches your on-call vendor, and pages you with full context.

Available 24/7. 40+ languages.

Speaks your tenants' language, day or night. Every call answered, audit-trailed, and synced to your PMS.

Tenant Portal - Property Management - Staffify AI
Tenant Portal

Your brand.
Their self-service.

A white-labeled portal where tenants log a ticket, upload photos, track status, and chat with your team. Custom logo, colors, and language per property. Same app, your brand.

Passwordless login. Tenants verify with email plus a 6-digit code, no resets, no support tickets.
Photos in, status out. Up to 10 photos per request, real-time status updates, 2-way chat with your staff.
40+ languages. Tenants pick their language at login. AI receptionist matches it on the phone.
Audit trail, encrypted PII. Every action timestamped, every change logged, sensitive fields AES-256 encrypted.
Talk to us
EW
Welcome back
Hi Emma, Unit 4B
Water leak · under sink Emergency
MR-1247 · Plumber arriving 02:45
Dishwasher repair Scheduled
MR-1199 · Tomorrow 10:00 to 12:00
Lock cylinder replaced Resolved
MR-1102 · 4 photos · Closed Mar 18
New maintenance request
Photo + description, takes 60 seconds
What you get + Trust - Property Management
What you get

Four numbers your portfolio will feel.

24/7
Always answering.
Tenant emergencies don't keep office hours. Neither do we.
1.5FTE
Of office work absorbed.
Phones, tickets, vendor coordination, tenant updates, handled in the background.
12+ hrs
Reclaimed weekly.
Time back on growth, on new doors, on actually managing instead of reacting.
<24h
From signup to live.
We onboard your portfolio in one working day, with tenant data imported.
GDPR compliant
End-to-end encrypted
EU-hosted infrastructure
Audit trail on every action
Pricing - Property Management - Staffify AI
What you pay

One price. Everything your portfolio needs.

Built for solo managers, mid-market firms, and portfolios of 1000+ doors.
No setup fees, no surprises.

250/mo

€250 in monthly credits. Spend them across calls, SMS, email, and chat. Whatever your portfolio needs.

What's included

AI receptionist 24/7 on phone, chat, email, and SMS
White-label tenant portal with your logo, colors, and 40+ languages
Maintenance ticket automation from call to vendor to resolution
Emergency triage & on-call escalation to your vendors and team
Unlimited tenants, units, agents, IVR menus, and chat widgets
Audit trail on every action, AES-256 encrypted PII, EU-hosted
One working day onboarding, including tenant data import

How credits are spent

AI call minutes €0.25/min
Chat messages €0.03/msg
SMS confirmations €0.14/SMS (EU)
Email sends €0.001/email
IVR, queue, and transfer €0.05/min
Extra phone number €5/mo
Cancel anytime Overage invoiced end of month Billed monthly

Ready to Transform
Your Customer Journey

See how Staffify handles your customer journey