Turn Calls Into
Actionable Tickets
When customers call with issues, AI automatically creates organized tickets with all details captured. Track status, assign priorities, and ensure nothing falls through the cracks.
Complete Ticket Management System
AI automatically creates tickets during calls, customers can self-submit through their portal,
and your team manages everything from one organized dashboard.
AI-Powered Ticket Creation
When customers call with issues, your AI assistant automatically creates support tickets with full details, customer info, issue description, priority level, and a link to the call recording. No manual entry required.
Manual Ticket Creation
Support team members can create tickets manually from the dashboard or while reviewing call logs. Add customer details, set priority levels, assign departments, and link to related calls for complete context.
Smart Organization
View all tickets with status tracking, priority levels, and department assignments. Filter by source (call, text, voice widget), search by customer, and see recent AI updates with unread notifications.
Complete Ticket Management Features
Everything your support team needs to stay organized and responsive
Full conversation threading
Canned response templates
Priority level assignments
Internal notes
Department routing
Direct call recording links
Never Lose Track
of a Customer Issue
AI-generated support tickets with customer details, priority levels, and status tracking. Filter by urgency, monitor updates in real time, and resolve issues faster, without manual data entry.
AI-Created Tickets
Support tickets automatically generated by AI employees when callers report issues
Priority Levels
Categorize tickets as low, medium, high, or urgent to focus on what matters most
Live Updates Feed
Get notified instantly when tickets are updated, escalated, or resolved
Full Customer Context
Every ticket includes customer name, phone, email, and issue details captured during the call